Contact Us

We're based in Lugano and serve clients across Switzerland, Italy, Spain and international markets. We always respond within 24 hours.

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Address Viale Serfontana 2A - 6834 Morbio Inferiore, Ticino
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Phone / WhatsApp+41 (0) 78 230 35 82
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Languages Italian • English • Spanish • French
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Hours Monday-Friday 9:00-18:00 CEST
Saturday by appointment

Free 30-Minute Consultation

We offer a completely free 30-minute consultation session to analyze your business, identify growth opportunities and create a personalized action plan. No strings attached, just concrete strategies.

  • ✓ SWOT analysis of your brand
  • ✓ Competitor audit
  • ✓ Customized social strategy
  • ✓ Personalized package proposal
Book Your Free Consultation

Where We Are

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Morbio Inferiore, Ticino

Switzerland

Frequently Asked Questions

Answers to Your Questions

How can I contact you?

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You can contact us via email at info@thesocialmedia-lab.com, through the contact form on this page, or via Instagram @thesocialmedia_lab. We always respond within 24 business hours.

How long does it take for you to respond?

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We respond to all inquiries within 24 business hours (Monday-Friday). During peak periods, we'll try to contact you within 12 hours. If it's urgent, message us directly on Instagram for an even faster response.

What is the "Free 30-Minute Consultation"?

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It's a free 30-minute session where we analyze your business, competitors and define a personalized strategy. It's completely no-strings-attached and helpful to understand if and how we can help you. It's not just a service pitch, but concrete analysis.

What languages do you speak?

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We speak Italian, English, Spanish and French. Our team is multilingual and can serve international clients from across Switzerland, Italy, Spain and beyond.

Do you only work with large companies?

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No! We work with entrepreneurs, SMEs, startups and small to medium businesses. We have packages for every budget, starting from CHF 2'490 for the Starter package. What matters is your vision and desire to grow.

What is your working process?

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We follow a structured process: 1) Initial consultation (analysis), 2) Strategic proposal, 3) Implementation, 4) Monthly reporting. We maintain constant and transparent communication with our clients.