Contact Us

We're based in Lugano and serve clients across Switzerland, Italy, Spain and international markets. We always respond within 24 hours.

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Address Viale Serfontana 2A - 6834 Morbio Inferiore, Ticino
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Languages Italian • English • Spanish
Websites also in German and French
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Hours Monday-Friday 9:00-18:00 CEST
Saturday by appointment

Free 30-Minute Consultation

We offer a completely free 30-minute consultation session to analyze your business, identify growth opportunities and create a personalized action plan. No strings attached, just concrete strategies.

  • ✓ SWOT analysis of your brand
  • ✓ Competitor audit
  • ✓ Customized social strategy
  • ✓ Personalized package proposal
Book Your Free Consultation

Where We Are

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Morbio Inferiore, Ticino

Switzerland

Frequently Asked Questions

Answers to Your Questions

How can I contact you?

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You can contact us via email at info@thesocialmedia-lab.com, through the contact form on this page, or via Instagram @thesocialmedialab.ch. We always respond within 24 business hours.

How long does it take for you to respond?

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We respond to all inquiries within 24 business hours (Monday-Friday). During peak periods, we'll try to contact you within 12 hours. If it's urgent, message us directly on Instagram for an even faster response.

What is the "Free 30-Minute Consultation"?

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It's a free 30-minute session where we analyze your business, competitors and define a personalized strategy. It's completely no-strings-attached and helpful to understand if and how we can help you. It's not just a service pitch, but concrete analysis.

What languages do you speak?

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We speak Italian, English and Spanish, and we also build websites in German and French for clients across Switzerland.

Do you only work with large companies?

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No! We work with entrepreneurs, SMEs, startups and small to medium businesses. We have packages for every budget: the Starter package currently costs CHF 1'245 + VAT one-time setup (50% offer), then CHF 390/month. What matters is your vision and desire to grow.

What is your working process?

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We follow a structured process: 1) Initial consultation (analysis), 2) Strategic proposal, 3) Implementation, 4) Monthly reporting. We maintain constant and transparent communication with our clients.